For Retail Customers
1) What are the minimum piece requirement and delivery date for retail customers?
Sample Sale Items: No minimum. These items can be found in the Sample Sale section of the website and can be bought directly via secure e-commerce here: http://www.fridazeclothing.com/new-products/.
Please note that Immediate Size Run items are not available to retail customers.
Ordering from Our Color Chart & Line Sheet: There is a 2 piece minimum for these orders. A password will be needed to access color chart and line sheet information on our website. Please call or email our office for this information. We can be reached via email at firstname.lastname@example.org or phone (925) 872-1668. Please see our retail prices and more information under question #3 below.
2) I'm interested in items from the Immediates, how do I purchase these items?
We appreciate your interest in our Immediate items! Items shown in size runs (a group of items that are sold together) are not available to retail customers.
Sample Sale items (the only piece of that style and color) are available to retail customers via e-commerce from our website. You can locate our Sample Sale items on our website at http://www.fridazeclothing.com/new-products/.
These items are available with a discount program and can be purchased directly from our website via e-commerce. Sample Sale items are available to ship within two business day of ordering. Shipping will be an additional charge and all orders will be shipped out of the San Francisco Bay Area. Sample Sale items are priced below:
$119 in Missy and Plus for tops and jackets,
$119 in Missy and Plus for dresses,
$88 in Missy and Plus for pants and skirts,
$48 for Missy and Plus for tanks.
Please note, all sales are final.
3) I'm interested in ordering retail items from your current collection which are NOT on the Sample Sale page. How do I purchase these items?
Every piece is cut-to-order, which means we have a lead time of 8-10 weeks before you will receive your items. There will be a 2 piece minimum to order items not available on the Immediate Singles page. As a wholesale company, we encourage you to visit the "Where to Shop" section (http://www.fridazeclothing.com/findus/) of our website to order our products through a store near you. However, if there is a difficulty, our orders department is always happy to help. You can reach us by calling 925-872-1668 or emailing us at email@example.com.
All retail orders will need to be prepaid before we can process and manufacture the order. All our styles are available in all our current colors. All of our styles are showcased in the "Collections" section of our website. Our color chart and line sheet are password protected. You may contact us via email for the password as needed.
We make sizes XS-XL (Missy) and 0X-5X (Plus). All items in our Fridaze line are available in all current colors and typically run:
$135 in Missy and $145 in Plus for tops and jackets,
$145 in Missy and $155 in Plus for dresses,
$108 in Missy and $118 in Plus for pants and skirts,
$58 for Missy and $65 in Plus for tanks.
4) Where do you ship from?
We ship from the San Francisco Bay Area. All shipping costs are additional to the order price and not applicable to discounts.
5) What payment methods do you accept?
We accept VISA, MasterCard, or American Express for all purchases.
6) I want to return a piece that I purchased, how can I do that?
As we hand-cut and make our pieces to order, we will accept returns due to manufacturer's error ONLY. If you are unsure of your sizing, we encourage you to visit a local boutique to be measured as we do not accept returns for incorrect sizing. All sales are final. We apologize for the inconvenience.