1) How Do I Purchase Fridaze Clothing?+
We appreciate your interest in Fridaze! Please go to our online store to purchase any in-stock item(s). Items are typically priced:
- $119 in Missy and Plus for tops and jackets,
- $119 in Missy and Plus for dresses,
- $88 in Missy and Plus for pants and skirts,
- $48 for Missy and Plus for tanks.
2) How Do I Make a Special Order for Items That Are NOT on Your Online Store?+
We encourage you to visit the "Store Locator" section of our website to order our products through a store near you. You can reach our team by calling 925-872-1668 or emailing us at firstname.lastname@example.org for any assistance with special orders.
Please note: Every piece is cut-to-order, which means we have a lead time of 8-10 weeks before you will receive your items. There will be a 2 piece minimum to special order items. We offer sizes XS-XL (Missy) and 0X-5X (Plus). All items in our Fridaze line are available in any of the current colors and typically run:
- $135 in Missy and $148 in Plus for tops and jackets,
- $145 in Missy and $155 in Plus for dresses,
- $108 in Missy and $118 in Plus for pants and skirts,
- $58 for Missy and $65 in Plus for tanks.
All special orders must be prepaid with shipping and sales tax, if applicable, before we can process and manufacture the order. All our styles are available in any of our current colors. Our color chart and line sheet are available to view here.
3) What Discounts Do You Offer?+
You can browse our current discounts on our discounts page here: (ADD HYPERLINK)
4) Where Do You Ship From?+
We ship from the San Francisco Bay Area. All shipping costs are additional to the order price and not applicable to discounts. Please view our shipping information.
5) What Payment Methods Do You Accept?+
We accept all major credit cards: Visa, MasterCard, American Express, and Discover Card and payment through PayPal, Apple Pay, and Samsung Pay through our online store.
We Do Not Accept:
- Personal checks or money orders
- Layaway plan
For special orders, we can only accept: Visa, MasterCard, and American Express. As special orders are Made-To-Order, a full prepayment is required at the time the order is placed.
6) How Do I Return/Exchange a Piece That I Purchased?+
We’re sorry you’re not happy with your Fridaze purchase! You may submit a return/exchange request through this form here, we will respond within two to three business days.
Please see our Returns Policy for more information.
7) How Do I Contact You if I Need Assistance Completing My Purchase?+
We apologize for any difficulties. Our Customer Service hours are 9 AM - 5 PM PST Monday-Friday, give us a call at 925-872-1668. We are also available via email at email@example.com. Feel free to fill out the contact us form here.